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PRIVACY POLICY

Last updated: 03.10.2026

1. Who is responsible for your data
This Privacy Policy explains how I collect, use, store and share personal data when you visit my website, contact me, or use my psychological coaching and consultation services.
Controller within the meaning of Art. 4 (7) GDPR:

Vera Gotseliuk
Königsteiner Str. 59B
65929 Frankfurt am Main
Germany
Email: vera.gotselyuk@gmail.com
Phone: 1522/2459778
Website: https://veragotselyuk.com/

A data protection officer is not required under § 38 (1) BDSG, as fewer than 20 persons are permanently engaged in the automated processing of personal data. Please direct all data protection enquiries to the contact details above.
Nature of my services: I provide non-medical coaching, counselling and personal development support. I do not provide medical diagnoses, psychotherapy or medical treatment, I am not a licensed physician, psychotherapist or Heilpraktiker, and I do not maintain patient records within the meaning of medical law.

2. What data I collect

2.1 Data you provide through the contact form

Name
Email address
Subject of your enquiry (optional field)
Preferred weekdays and times (optional field)

Providing your name and email address is necessary for me to respond to you. The optional fields may be left blank; this has no disadvantage for you other than that scheduling may require an additional exchange of messages.

2.2 Data you provide when we work together
- Contact details and appointment arrangements
- Content of our email correspondence
- Invoicing and payment details, where applicable

2.3 Data collected automatically when you visit the website
When you access my website, your browser automatically transmits technical information which is stored in server log files:

IP address
Date and time of access
Pages and files requested
Referring URL
Browser type and version, operating system, device type
Approximate location derived from the IP address (country level)

2.4 Special categories of personal data (Art. 9 GDPR)
I do not request, and do not intentionally collect, special categories of personal data such as information about your health or mental well-being through this website.
Please do not include details about your health, diagnoses, medication or sensitive personal circumstances in the contact form or in unencrypted email. A brief, general indication of your topic is sufficient for an initial enquiry.
If you nevertheless choose to share such information voluntarily, I process it solely on the basis of your explicit consent pursuant to Art. 9 (2) (a) GDPR in conjunction with Art. 6 (1) (a) GDPR, and only for the purpose of responding to you or carrying out our agreed work. You may withdraw this consent at any time with effect for the future.
Session notes: any notes I make during or after a session are handwritten, kept offline, and do not contain your name or other identifying details. Such notes are therefore not personal data within the meaning of Art. 4 (1) GDPR.

2.5 Data from third parties
I do not purchase personal data and do not obtain personal information about you from data brokers or other external sources. From my analytics and advertising providers I receive only aggregated statistical reports which do not allow me to identify individual visitors.

3. How i use your data and on what legal basis

Purpose	Legal basis
Responding to your enquiry	Art. 6 (1) (b) GDPR (pre-contractual communication)
Providing coaching and consultation services	Art. 6 (1) (b) GDPR (performance of a contract)
Information you voluntarily share about your well-being	Art. 6 (1) (a) and Art. 9 (2) (a) GDPR (consent)
Secure and stable operation of the website, server logs, prevention of misuse	Art. 6 (1) (f) GDPR (legitimate interest)
Website analytics	§ 25 (1) TDDDG and Art. 6 (1) (a) GDPR (consent)
Invoicing, bookkeeping, statutory retention	Art. 6 (1) (c) GDPR (legal obligation)
Asserting or defending legal claims	Art. 6 (1) (f) GDPR
Protecting the vital interests of you or another person	Art. 6 (1) (d) and Art. 9 (2) (c) GDPR

I do not use your data for automated decision-making or profiling within the meaning of Art. 22 GDPR. I do not sell your personal data.

4. Service providers and recipients
I use the following processors, each engaged under a data processing agreement pursuant to Art. 28 GDPR. They act only on my instructions and may not use your data for their own purposes.

4.1 Website hosting and contact form
My website is hosted by Tilda Publishing. Servers are located in Germany and Finland. When you visit the site, technical data is processed in server log files on the basis of Art. 6 (1) (f) GDPR and deleted after 7 to 14 days. Submissions from the contact form are transmitted to my business email address.

4.2 Email
For email correspondence I use Google Workspace (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland).
Please note that standard email is not end-to-end encrypted. For confidential matters I will provide you with a secure channel on request.

4.3 Online sessions
Sessions take place via Zoom (Zoom Communications, Inc.). Data processed includes your name, email address, meeting metadata and the audio and video content of the session.
Sessions are not recorded. Should a recording ever be useful, I will ask for your separate consent beforehand and you are free to decline.

4.4 Other recipients
Your data may also be disclosed to my tax advisor and to tax authorities where required by law, and to a legal advisor where necessary to assert or defend legal claims.

5. Cookies and analytics

5.1 Consent
Technically necessary cookies are used on the basis of § 25 (2) no. 2 TDDDG without your consent; the subsequent processing is based on Art. 6 (1) (f) GDPR (legitimate interest in the functioning of the website).
All non-essential technologies, in particular analytics, are activated only after you have given prior consent via the consent banner, in accordance with § 25 (1) TDDDG and Art. 6 (1) (a) GDPR. Until you consent, no such cookies are set and no data is transmitted to the roviders concerned. You can change or withdraw your choice at any time via the "Cookie settings" link in the website footer. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

5.2 Google Tag Manager
I use Google Tag Manager (Google Ireland Limited) to manage website tags. Google Tag Manager does not itself create user profiles, set analytics cookies or collect data for its own purposes. However, it is loaded from Google's servers, which means your IP address is transmitted to Google. Other tags are triggered only after you have given consent. Legal basis: § 25 (1) TDDDG and Art. 6 (1) (a) GDPR.

5.3 Google Analytics 4
With your consent I use Google Analytics 4 (Google Ireland Limited) to understand how visitors use my website.
Data processed: truncated IP address, pages viewed, time on page, referring source, approximate location at country level, device and browser type, and interaction events. IP
anonymisation is active by default in Google Analytics 4.
I do not use Google Signals, cross-device tracking or the User-ID feature. Data retention in Google Analytics is set to 14 months, after which data is deleted automatically.
Legal basis: § 25 (1) TDDDG and Art. 6 (1) (a) GDPR. Browser opt-out add-on: https://tools.google.com/dlpage/gaoptout

5.4 Google Ads
I advertise my services via Google Ads. No Google Ads conversion or remarketing tag is installed on this website.
If you reach my site by clicking one of my ads, the link may contain a click identifier (the "gclid" parameter) in the URL. Where you have consented to analytics, this identifier may be recorded in Google Analytics and used to attribute the visit to an advertising campaign. My Google Analytics and Google Ads accounts are linked, which allows aggregated conversion statistics to be shown in Google Ads.
I receive only aggregated, non-identifying reports and cannot identify individual users through these tools. My ad targeting is limited to country-level geography and does not use sensitive interest categories.
Legal basis: § 25 (1) TDDDG and Art. 6 (1) (a) GDPR. Further information on Google's processing: https://policies.google.com/privacy

6. Transfers outside the european economic area
Some of my service providers are based in, or have parent companies in, the United States.
Google LLC and Zoom Communications, Inc. are certified under the EU-US Data Privacy Framework. Transfers of personal data to these recipients therefore take place on the basis of the European Commission's adequacy decision pursuant to Art. 45 GDPR.
Where an adequacy decision does not apply, transfers are based on the European Commission's Standard Contractual Clauses pursuant to Art. 46 (2) (c) GDPR, together with supplementary protective measures where appropriate. Copies of the relevant clauses can be provided on request.

7. How long i keep your data
Enquiries that do not lead to an engagement Deleted no later than 6 months after the enquiry has been dealt with.

Client correspondence and appointment records: Deleted 3 years after the end of our working relationship (regular limitation period, § 195 BGB), calculated from the end of the calendar year in which the relationship ended.
Invoices and accounting records: 8 years pursuant to § 147 AO and § 257 HGB.
Other tax-relevant business correspondence: 6 years pursuant to § 147 AO.
Server log files: 7 to 14 days, then deleted automatically.
Consent records (cookie banner): Up to 3 years, as evidence of consent under Art. 7 (1) GDPR.
Google Analytics data: 14 months (provider-side retention setting).

Where data is subject to statutory retention periods, it is blocked from further use until the period expires and then deleted.

8. Data security
My website uses TLS encryption (recognisable by "https://" and the padlock symbol in your browser) to protect data transmitted between your browser and the server.
I apply appropriate technical and organisational measures in accordance with Art. 32 GDPR, including device encryption, strong authentication with two-factor login on all business accounts, and restricted access to client information.
Please note that no method of transmission or storage over the internet can be guaranteed to be entirely secure.

9. Minors
My services are directed at adults. I do not knowingly collect data from children.
Where processing is based on consent, persons under 16 years of age may only give consent with the authorisation of a parent or guardian (Art. 8 (1) GDPR). A contract for my services can only be concluded by a person with full legal capacity, as a rule from the age of 18.

10. Your rights
Under the GDPR you have the following rights in relation to your personal data:

Access (Art. 15) - to obtain confirmation whether I process your data, and a copy of it
Rectification (Art. 16) - to have inaccurate data corrected
Erasure (Art. 17) - to have your data deleted, subject to statutory retention obligations
Restriction of processing (Art. 18)
Data portability (Art. 20) - to receive data you provided in a structured, machine-readable format
Objection (Art. 21) - see section 11 below
Withdrawal of consent (Art. 7 (3)) - at any time, with effect for the future
Not to be subject to automated decision-making (Art. 22) - I do not carry out such processing
To lodge a complaint with a supervisory authority (Art. 77) - see section 12 below

To exercise any of these rights, contact me using the details in section 1. I will respond within one month of receiving your request (Art. 12 (3) GDPR). If your request is complex, I may extend this period by up to two further months and will inform you of the reasons.

11. Right to object (art. 21 gdpr)
Where I process your personal data on the basis of legitimate interests (Art. 6 (1) (f) GDPR), you have the right to object to that processing at any time on grounds relating to your
particular situation. If you object, I will no longer process the data concerned unless I can demonstrate compelling legitimate grounds which override your interests, rights and freedoms, or the processing is necessary for the establishment, exercise or defence of legal claims.
Where personal data is processed for direct marketing purposes, you may object at any time without giving reasons. Following such an objection, your data will no longer be processed for that purpose.
An objection can be sent informally to the contact details in section 1.

12. Supervisory authority
Without prejudice to any other remedy, you have the right to lodge a complaint with a data protection supervisory authority. The authority responsible for me is:
Der Hessische Beauftragte für Datenschutz und Informationsfreiheit (HBDI)
Gustav-Stresemann-Ring 1
65189 Wiesbaden, Germany
Phone: +49 611 1408-0
Email: poststelle@datenschutz.hessen.de
Web: datenschutz.hessen.de
You may also contact the supervisory authority of your habitual residence or place of work.

13. Browser signals
Some browsers offer a "Do Not Track" setting. As no uniform technical standard for interpreting these signals has been established, I do not currently evaluate them separately.
Your choices in the consent banner remain decisive for whether analytics technologies are used, and you can withdraw your consent at any time.

14. Changes to this policy
I may update this Privacy Policy to reflect changes in my services or in legal requirements. The current version is always available on this page and is identified by the date at the top. Where changes materially affect you, I will inform you in an appropriate manner.

Гоцелюк Вера Владимировна. Психолог, Клинический психолог. Онлайн и очно в Тбилиси (метро Марджанишвили)

Контакты

Я с удовольствием отвечу на ваши вопросы по телефону или электронной почте.

Tel: +995 575 75 39 52
E-Mail: vera.gotselyuk@gmail.com

Адрес

Психологическое консультирование и коучинг
(Psychologische Beratung und Coaching)

Vera Gotselyuk
Königsteiner Str. 59B
65929 Frankfurt am Main

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